We've deployed both Matrix and 11:11 Systems—here's what you need to know before choosing.
Why Compare Matrix vs 11:11 Systems?
Both Matrix and 11:11 Systems are established players in the telecom services market, but they take fundamentally different approaches to features, pricing, and support. This comparison helps you understand which platform aligns better with your specific requirements, existing infrastructure, and growth trajectory.
Key Differences at a Glance
- Matrix: Known for forced into 3-year contract with etf, but offers strong price lock guarantee for contract term
- 11:11 Systems: Focuses on month-to-month or annual contracts only with emphasis on responsive support with escalation path
Feature Comparison
When evaluating Telecom platforms, the features that matter most depend on your use case. Matrix excels in certain scenarios—particularly for teams that prioritize price lock guarantee for contract term—while 11:11 Systems shines for organizations that need month-to-month or annual contracts only.
Pricing & Total Cost of Ownership
List price rarely tells the full story. Matrix and 11:11 Systems have different pricing structures, volume discount thresholds, and hidden costs. SmashByte helps you calculate true 3-year TCO including implementation, training, and ongoing support.
SmashByte's Assessment
We've deployed both platforms across industries including healthcare, finance, and manufacturing. The "right" choice depends on factors like existing infrastructure, in-house technical expertise, compliance requirements, and growth plans.
Schedule a free consultation with SmashByte to get a customized comparison based on your specific environment. We'll provide pricing benchmarks, reference architectures, and implementation timelines for both options.