SmashByte's unbiased analysis of Avaya and AudioCodes based on 100+ enterprise deployments.
Why Compare Avaya vs AudioCodes?
Both Avaya and AudioCodes are established players in the voip hardware market, but they take fundamentally different approaches to features, pricing, and support. This comparison helps you understand which platform aligns better with your specific requirements, existing infrastructure, and growth trajectory.
Key Differences at a Glance
- Avaya: Known for phones incompatible with new ucaas platform, but offers strong over-the-air firmware updates with rollback
- AudioCodes: Focuses on platform-certified phones with guaranteed compatibility with emphasis on device-as-a-service leasing at $8/month
Feature Comparison
When evaluating Hardware platforms, the features that matter most depend on your use case. Avaya excels in certain scenarios—particularly for teams that prioritize over-the-air firmware updates with rollback—while AudioCodes shines for organizations that need platform-certified phones with guaranteed compatibility.
Pricing & Total Cost of Ownership
List price rarely tells the full story. Avaya and AudioCodes have different pricing structures, volume discount thresholds, and hidden costs. SmashByte helps you calculate true 3-year TCO including implementation, training, and ongoing support.
SmashByte's Assessment
We've deployed both platforms across industries including healthcare, finance, and manufacturing. The "right" choice depends on factors like existing infrastructure, in-house technical expertise, compliance requirements, and growth plans.
Schedule a free consultation with SmashByte to get a customized comparison based on your specific environment. We'll provide pricing benchmarks, reference architectures, and implementation timelines for both options.