What Our Users Face
What AudioCodes Users Face
Pain points, fixes, and value plays sourced from our customer base.
Playbooks by Need
3 live playbooks
Solution
Need Device-as-a-service leasing at $8/month? AudioCodes vs Alternatives
Device-as-a-service leasing at $8/month has become a top priority as enterprises face upfront cost of $200 per phone too high.
Solution
Need Over-the-air firmware updates with rollback? AudioCodes vs Alternatives
The Hardware market offers many options, but only a few truly excel at over-the-air firmware updates with rollback.
Solution
Need Platform-certified phones with guaranteed compatibility? AudioCodes vs Alternatives
Platform-certified phones with guaranteed compatibility isn't optional—it's essential for modern voip hardware deployments. But not all platforms deliver it equally.
Issues Others Are Having
Fresh from AudioCodes users
Struggling with Deciding between desk phones and softphone-only?
Deciding between desk phones and softphone-only
AudioCodes users frequently face this challenge—here's how to fix it
Many enterprises using AudioCodes encounter deciding between desk phones and softphone-only. This challenge typically emerges during initial deployment, creating friction for IT teams. Why This Happens The root cause usually stems from phones incompatible with new ucaas platform, often compounded...
Struggling with Tracking 2000 phone inventory across offices?
How to Fix: Tracking 2000 phone inventory across offices
AudioCodes users frequently face this challenge—here's how to fix it
Many enterprises using AudioCodes encounter tracking 2000 phone inventory across offices. This challenge typically emerges during scaling beyond 100 users, creating friction for end users. Why This Happens The root cause usually stems from firmware updates brick 10% of devices,...
Struggling with Dealing with firmware bugs causing one-way audio?
Dealing with firmware bugs causing one-way audio? Here's the Solution
Practical fixes for AudioCodes and alternative Hardware platforms
Many enterprises using AudioCodes encounter dealing with firmware bugs causing one-way audio. This challenge typically emerges during integration with legacy systems, creating friction for finance departments. Why This Happens The root cause usually stems from upfront cost of $200 per...