What Our Users Face
What Avaya Users Face
Pain points, fixes, and value plays sourced from our customer base.
Playbooks by Need
3 live playbooks
Solution
Need Device-as-a-service leasing at $8/month? Avaya vs Alternatives
The Hardware market offers many options, but only a few truly excel at device-as-a-service leasing at $8/month.
Solution
Need Over-the-air firmware updates with rollback? Avaya vs Alternatives
Over-the-air firmware updates with rollback has become a top priority as enterprises face firmware updates brick 10% of devices.
Solution
Need Platform-certified phones with guaranteed compatibility? Avaya vs Alternatives
The Hardware market offers many options, but only a few truly excel at platform-certified phones with guaranteed compatibility.
Issues Others Are Having
Fresh from Avaya users
Struggling with Deciding between desk phones and softphone-only?
Deciding between desk phones and softphone-only
Expert solutions for Hardware deployments struggling with this issue
Many enterprises using Avaya encounter deciding between desk phones and softphone-only. This challenge typically emerges during initial deployment, creating friction for IT teams. Why This Happens The root cause usually stems from phones incompatible with new ucaas platform, often compounded...
Struggling with Tracking 2000 phone inventory across offices?
Tracking 2000 phone inventory across offices? Here's the Solution
Avaya users frequently face this challenge—here's how to fix it
Many enterprises using Avaya encounter tracking 2000 phone inventory across offices. This challenge typically emerges during scaling beyond 100 users, creating friction for end users. Why This Happens The root cause usually stems from firmware updates brick 10% of devices,...
Struggling with Dealing with firmware bugs causing one-way audio?
How to Fix: Dealing with firmware bugs causing one-way audio
Avaya users frequently face this challenge—here's how to fix it
Many enterprises using Avaya encounter dealing with firmware bugs causing one-way audio. This challenge typically emerges during integration with legacy systems, creating friction for finance departments. Why This Happens The root cause usually stems from upfront cost of $200 per...