What Our Users Face
What Cogent Users Face
Pain points, fixes, and value plays sourced from our customer base.
Playbooks by Need
3 live playbooks
Solution
Need Automatic failover in under 30 seconds? Cogent vs Alternatives
Automatic failover in under 30 seconds isn't optional—it's essential for modern network connectivity & fiber deployments. But not all platforms deliver it equally.
Solution
Need Physically diverse carrier paths with different POPs? Cogent vs Alternatives
Physically diverse carrier paths with different POPs has become a top priority as enterprises face primary and backup circuits run through same conduit.
Solution
Need Sub-30 day circuit delivery with online tracking? Cogent vs Alternatives
Organizations struggle with negotiating with 15 different carrier account reps, making sub-30 day circuit delivery with online tracking a critical requirement.
Issues Others Are Having
Fresh from Cogent users
Struggling with Negotiating with 15 different carrier account reps?
Negotiating with 15 different carrier account reps? Here's the Solution
Expert solutions for Network deployments struggling with this issue
Many enterprises using Cogent encounter negotiating with 15 different carrier account reps. This challenge typically emerges during initial deployment, creating friction for IT teams. Why This Happens The root cause usually stems from circuit installs take 90+ days, often compounded...
Struggling with Finding dark fiber between two specific buildings?
Solving Finding dark fiber between two specific buildings with Network Optimization
Expert solutions for Network deployments struggling with this issue
Many enterprises using Cogent encounter finding dark fiber between two specific buildings. This challenge typically emerges during scaling beyond 100 users, creating friction for end users. Why This Happens The root cause usually stems from primary and backup circuits run...
Struggling with Justifying circuit cost to remote office locations?
Justifying circuit cost to remote office locations
Expert solutions for Network deployments struggling with this issue
Many enterprises using Cogent encounter justifying circuit cost to remote office locations. This challenge typically emerges during integration with legacy systems, creating friction for finance departments. Why This Happens The root cause usually stems from outages last hours with no...